Privacy
Policy.

Who We Are

Mparolas Aluminium Systems is operated by Afoi Barola I.K.E., an aluminium systems manufacturing company based in Greece.

For the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, Afoi Barola I.K.E. – Mparolas Aluminium Systems acts as the Data Controller for personal data collected through this website.

Information We Collect

Depending on how you interact with our website, we may collect personal information that you voluntarily provide, including:

• Name and surname
• Company or organisation name
• Professional role or position
• Email address
• Telephone number
• Country
• Project location
• Project type and project details
• Product or system requirements
• Messages and correspondence
• Drawings, architectural plans, specifications, photographs or other documents that you choose to upload
• Any other information you voluntarily provide through our forms or communications

When you visit our website, certain technical information may also be collected automatically, such as:

• IP address
• Browser and device information
• Operating system
• Referring website
• Pages visited
• Date and time of access
• General website interaction and usage information
• Cookie identifiers and similar technical data, where applicable

How We Use Your Information

We may use your personal information to:

• Respond to enquiries and requests
• Evaluate potential projects
• Prepare quotations and commercial proposals
• Review drawings, specifications and other project documentation
• Recommend appropriate aluminium systems or technical solutions
• Communicate regarding existing or potential projects
• Manage customer, supplier and professional relationships
• Provide requested technical or commercial information
• Operate, maintain and improve our website
• Analyse website traffic and performance
• Protect our website and systems from misuse, fraud, spam and security threats
• Comply with applicable legal, regulatory, accounting and contractual obligations
• Establish, exercise or defend legal claims where necessary

We do not use personal information for purposes that are incompatible with the purpose for which it was originally collected, unless permitted by applicable law.

Legal Basis for Processing

Where the GDPR applies, we process personal data on one or more of the following legal bases:

Where processing is based on consent, you may withdraw your consent at any time.

Contact Forms and Project Enquiries

When you submit a contact form, quotation request or project enquiry through our website, the information you provide is used to respond to your request and, where applicable, evaluate your project and prepare a quotation or proposal.

Form submissions may be stored within our website systems and/or transmitted to authorised company email accounts.

Project Files and Technical Documentation

Our website may allow you to submit project-related files such as architectural drawings, plans, schedules, specifications, photographs and other technical documentation.

These files may be used for:

• Evaluating project requirements
• Selecting appropriate systems
• Assessing technical feasibility
• Preparing quotations
• Communicating regarding potential or existing projects

By submitting documents to us, you confirm that you are authorised to provide them.

Cookies and Similar Technologies

Our website uses cookies and similar technologies for essential website functionality and may use additional technologies for analytics and performance measurement.

Strictly Necessary Cookies

These cookies are required for the website to operate correctly, maintain security and provide essential functionality.

Analytics Cookies

These cookies may be used, subject to applicable consent requirements, to help us understand how visitors interact with our website and improve its performance.

Third-Party Cookies

Certain website features or embedded services may set cookies or process technical information where such services are enabled.

Where required by applicable law, non-essential cookies will not be activated until you provide consent.

You can accept, reject or manage non-essential cookies through the cookie consent controls available on our website.

Google Analytics

We may use Google Analytics to understand how visitors use our website, measure website traffic and improve website performance and content.

Google Analytics may process information such as:

• Pages visited
• Approximate geographic location
• Device and browser information
• Interaction and usage data
• Technical identifiers

Where required by applicable law, Google Analytics will be used only after the appropriate consent has been obtained.

You can manage your analytics preferences through our website's cookie consent settings.

Email Communications

Information submitted through our website may be transmitted to us by email using email delivery and SMTP services.

We use such services to improve the reliability and security of website-generated communications.

Email communications may contain information you have voluntarily submitted through a contact or quotation form.

Sharing of Personal Information

We do not sell personal information.

We may share or make personal information available only where reasonably necessary to:

• Website hosting and infrastructure providers
• IT and website support providers
• Email and communication service providers
• Analytics providers
• Professional advisers, including legal and accounting advisers
• Technical partners, suppliers or subcontractors where necessary for evaluating or carrying out a specific project
• Public authorities or regulatory bodies where disclosure is required by law

Where third parties process personal information on our behalf, we take reasonable steps to ensure that appropriate confidentiality, security and data protection safeguards are in place.

International Data Transfers

Some technology, analytics, hosting or communication service providers may process information outside Greece or the European Economic Area (EEA).

Where personal data protected by the GDPR is transferred outside the EEA, appropriate safeguards will be used as required by applicable law.

These may include European Commission adequacy decisions, Standard Contractual Clauses or other legally recognised transfer mechanisms.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.

Retention periods may depend on:

• The nature and status of an enquiry
• Whether an enquiry develops into a quotation, order or project
• Contractual obligations
• Accounting and tax requirements
• Warranty and service requirements
• Applicable limitation periods
• The need to establish, exercise or defend legal claims

Information that is no longer required will be deleted, anonymised or securely disposed of where appropriate.

Data Security

We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, accidental loss, misuse or destruction.

However, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.

Your Rights Under the GDPR

Where the GDPR applies, you may have the right to:

• Access your personal data
• Correct inaccurate or incomplete personal data
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Request data portability where applicable
• Withdraw consent where processing is based on consent
• Object to direct marketing at any time
• Lodge a complaint with a competent supervisory authority

These rights may be subject to conditions, limitations and exceptions provided by applicable law.

To exercise your rights, please contact us using the contact information provided below. We may request reasonable information to verify your identity before processing a request.

International Visitors

Mparolas Aluminium Systems works with clients, architects, contractors, developers and other professionals in international markets.

Visitors located outside the European Economic Area may have additional privacy rights under applicable local legislation. Where such legislation applies to our processing activities, we will handle valid privacy requests in accordance with the applicable requirements.

California Residents

Where applicable California privacy legislation applies, California residents may have additional rights regarding access, correction and deletion of certain personal information and other rights provided by applicable law.

Mparolas Aluminium Systems does not sell personal information for monetary consideration.

Canadian Residents

Where applicable Canadian privacy legislation applies, individuals may have rights regarding access to and correction of their personal information and may contact us regarding our collection, use, disclosure or protection of their information.

Marketing Communications

Where we send marketing communications, we do so only where we have an appropriate legal basis.

Where consent is required, marketing communications will be sent only after obtaining the appropriate consent.

You may unsubscribe from marketing communications at any time.

Opting out of marketing communications will not prevent us from sending necessary communications regarding an enquiry, quotation, project, contract or existing business relationship.

Children's Privacy

Our website and services are primarily intended for businesses, architects, developers, contractors, professionals and individuals seeking architectural aluminium products and project services.

Our website is not directed at children, and we do not knowingly seek to collect personal information from children.

If we become aware that personal information from a child has been collected inappropriately, we will take reasonable steps to delete it.

External Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policies of external websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, technologies, business practices or applicable legal and regulatory requirements.

The current version will be published on this page together with an updated Last Updated date.

Contact Us

For questions regarding this Privacy Policy, the processing of your personal data or the exercise of your privacy rights, please contact:

Individuals in the European Economic Area also have the right to lodge a complaint with their competent Data Protection Authority.

For individuals in Greece, the competent supervisory authority is the Hellenic Data Protection Authority (HDPA).